Originally Posted by: sbmcgarrigle

This auto scroll issue is costing you money. I'm a beginner and was extremely impressed with your site and felt it was helping me make great progress. I had paid for an annual membership. Then I started reaching sections of the beginners course that had song lengths with more than a screen of information.

These are impossible to follow along. It makes the entire lesson pointless. I thought perhaps I could print them off and follow along that way. Irritating and time wasting but a solution. I then found that you can't even print them out. [br][br]

This is an issue that absolutely must be fixed. It completely destroys the usefulness of the beginner path lessons. As is say I cancelled my membership and got a refund. That is a dreadful outcome for yourselves and also me. I'm genuinely surprised anyone gets beyond these lessons without getting a refund as they make the course impossible to complete properly.

if there is a work around or anyway of making the lesson feasible I would love to,hear about it because it is with a heavy heart I've given my money to one of your competitors for now.

Well said.

I was originally a member in 2018 and struggled through the poor UX with lack of auto scrolling and spotty video looping. After one year of all access I chose not to renew out of frustration. I am back subscribed to all access again hoping that some improvements had been made. I see they have not and am considering getting a refund. I shared all this with the GT admin over email and didn't get a reply to my most recent email where I asked if they had a roadmap of when improvements would be made in the future.

So frustrating. Best instructors. Great song selection. All being ruined by the lack of features that inferior competitors have standard.